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Account Manager

Minneapolis, MN
Our client, State Farm, is looking for an Account Manager!!

To work as an employee of a State Farm independent contractor agent assisting the agent in marketing State Farm products and services and in providing quality service to State Farm customers. We provide auto, home, renters, life, and health insurance as well as other types of insurance and financial services. Insurance experience is not a requirement for hire. 

Steph Swanson State Farm is a woman-owned small business representing one of the largest insurance brands in the world. Every day we help customers protect what's most important to them, recover from the unexpected, and realize their dreams. We are a fast-paced, fun agency that focuses on giving back to our community. We actively support our diverse community including our LatinX, BIPOC, immigrants, and LGBTQ neighbors.  Minnesota Strong - We Stand Together!  Se habla Español!

This is an entrepreneurial agency and supports the development of future Salespersons, Marketers, and Entrepreneurs. We take great pride in coaching and mentoring each member of the team so they too can realize their dreams.  

Looking for someone with the following experience:

Experience in customer facing fast paced work with customer service experience desirable.

Experience with popular computer software desirable. Agility moving between functions and accurately inputting data.

Knowledge of, or interest in, earning commission, consultative solution based selling, personal lines of insurance products.

Skills and Abilities:


Ability to learn and apply product, industry and market knowledge to satisfy state insurance licensing requirements.

Ability to influence others through active listening, relating and consultative positioning of appropriate insurance products based on customer needs.

Ability to create professional business relationships with prospects and policyholders.

Strong listening, oral and written communication skills. 

Ability to take initiative and act effectively in various circumstances without direction.

Self-confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity.

Goal oriented: highly motivated and resourceful to achieve results. Enjoys striving for success and has a competitive nature.

Proven track record of trustworthiness, dependability and ethical behavior. Acts with integrity.

Proven problem solving ability:  apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative.

Ability to organize and act on several activities concurrently.

Desires and implements continuous improvements both personally and in the course of the work to be conducted.

Training Requirements:

Successfully complete all federal, state and company requirements (licenses) to market and service designated State Farm products. Maintains licenses and is in good standing is required.

Duties & Responsibilities:


Understands and can communicate the value and differentiation of this agency and the products we offer.

Call leads, create quotes and closes business – consistently & daily.

Implements the agency’s marketing plan and direct mail campaigns at direction of the agent. Includes community work, events, networking, and digital media.

Works from the agent’s office to contact prospects and current policyholders to generate interest in insurance financial review appointments.

Conducts needs based sales appointments in the agent’s office supported by technology.

Meets marketing goals set by the agent.

Provides prompt, accurate, friendly, cost-effective service and utilizes it as a basis for establishing relationships and as a marketing opportunity.

As directed by the agent, works with agent’s computer system to update information in customer databases used by the agent.

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